Click below for responses to frequently asked questions. Contact TSA for additional information.
For information on REAL ID, please visit DHS frequently asked questions.
Starting June 30, 2018, if you are traveling from an international last-point-of-departure to the U.S., powder-based substances in carry-on baggage greater than 350mL or 12 oz. may require additional screening at the central checkpoint. Powder-like substances over 12 oz. or 350mL in carry-on that cannot be resolved at the central checkpoint will not be allowed onto the cabin of the aircraft and will be disposed of.
For your convenience, place powders in your checked bag.
The measures have already been implemented at U.S. airports nationwide to identify and prevent potentially dangerous items from being brought aboard the aircraft. There are no changes to what is allowed in carry-on baggage at U.S. airport checkpoints.
TSA does not prohibit photographing, videotaping or filming at security checkpoints, as long as the screening process is not interfered with or sensitive information is not revealed.
Interference with screening includes but is not limited to holding a recording device up to the face of a TSA officer so that the officer is unable to see or move, refusing to assume the proper stance during screening, blocking the movement of others through the checkpoint or refusing to submit a recording device for screening.
Additionally, you may not film or take pictures of equipment monitors that are shielded from public view.
Please remove your pet from the carrying case and place the case through the X-ray machine. You should maintain control of your pet with a leash and remember to remove the leash when carrying your pet through the metal detector. Animal carriers will undergo a visual and/or physical inspection.
Contact the airline to determine your airline's policy on traveling with pets before arriving at the airport.
You are encouraged to contact your airline as times may vary depending on the airport and date of travel. In general, please allow time for parking/shuttle transportation, airline check-in, obtaining a boarding pass and going through the security screening process, which includes screening of your carry-on bag.
You may check how busy the airport is likely to be on your specific day and time of travel based on historical data by downloading the MyTSA app.
In the event you arrive at the airport without acceptable identification (whether lost, stolen, or otherwise), you may still be allowed to fly. By providing additional information, TSA has other ways to confirm your identity so you can reach your flight.
If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.
Persons wearing head coverings, loose fitting or bulky garments may undergo additional security screening, which may include a pat-down. A pat-down will be conducted by a TSA officer of the same gender. If an alarm cannot be resolved through a pat-down, you may ask to remove the head covering in a private screening area.
Religious knives, swords and other objects are not permitted through the security checkpoint and must be packed in checked baggage.
Inform the TSA officer if you have religious, cultural or ceremonial items that require special handling.
Certain metal body piercings may cause the machines to alarm and a pat-down may be required. If additional screening is required, you may be asked to remove your body piercing in private as an alternative to the pat-down.
Transgender persons will be screened as he or she presents at the security checkpoint. The advanced imaging technology used to screen passengers has software that looks at the anatomy of men and women differently. If there is an alarm, TSA officers are trained to clear the alarm, not the individual. This process ensures every individual is screened effectively according to procedures prior to entering the secured area of an airport. You may request private screening or to speak with a supervisor at any time during the screening process
Learn more about the screening process and travel tips for transgender passengers.
Size dimensions of carry-on baggage allowed in the cabin of the aircraft vary by airline. Contact your airline to ensure what can fit in the overhead bin or under the seat in front of you.
Musical instruments must undergo screening when transported as carry-on or in checked baggage. Musical instruments transported as carry-on require a physical inspection at the security checkpoint. Inform the TSA officer if your instrument requires special care and handling. You may pack brass instruments in your checked or carry-on baggage.
Check with your airline prior to your flight to ensure your instrument meets the aircraft size requirements.
TSA officers will consult parents or the traveling guardian about the best way to relieve any concerns during the screening of a child and to resolve any alarms during screening. TSA has modified screening procedures for children 12 and under that reduce the likelihood of pat-down screening. Read about the screening process if you are traveling with children.
For travelers 13 years and older, TSA’s standard screening procedures apply.
You will be asked to remove all items from your pockets (including non-metallic items) and walk into the imaging portal. Once inside, you are required to stand in position and remain still for a few seconds while the technology creates an image in real time. You will then exit the opposite side of the portal and collect your belongings. The entire process takes a matter of seconds.
Millimeter wave imaging technology uses harmless electromagnetic waves to detect potential threats, which are highlighted on a generic outline of a person appearing on a monitor attached to the unit. If there isn’t an alarm, an “OK” appears on the screen with no outline.
Advanced imaging technology is safe and meets national health and safety standards. In fact, the energy emitted by millimeter wave technology is 1000 times less than the international limits and guidelines.
Generally, passengers undergoing screening will have the opportunity to decline AIT screening in favor of physical screening. However, some passengers will be required to undergo AIT screening if their boarding pass indicates that they have been selected for enhanced screening, in accordance with TSA regulations, prior to their arrival at the security checkpoint. This will occur in a very limited number of circumstances. The vast majority of passengers will not be affected.
Advanced imaging technology safely screens passengers without physical contact for both metallic and non-metallic threats, including weapons and explosives, which may be concealed under a passenger’s clothing.
TSA has implemented strict measures to protect passenger privacy, which is ensured through the anonymity of the image. Automated target recognition software detects any metallic and non-metallic threats concealed under clothing by displaying a generic outline of a person on a monitor attached to the advanced imaging technology unit highlighting any areas that may require additional screening. The generic outline of a person will be identical for all passengers. If there isn’t an alarm, an “OK” appears on the screen with no outline.
A nebulizer, CPAP, BiPAP and APAP must be removed from its carrying case and undergo X-ray screening. Facemasks and tubing may remain in the case. You may provide a clear plastic bag to place the device through the X-ray.
TSA has made provisions for those that cannot safely wear a mask. Travelers under the age of 2 years old, those with a disability who cannot wear a mask, or cannot safely wear a mask for reasons related to a disability as defined by the Americans with Disabilities Act, and those for whom a mask would create a risk to workplace health, safety, or job duty as determined by relevant workplace safety guidelines or federal regulations are exempt from the face mask requirement.
All passenger items must undergo security screening. It is recommended that medication be clearly labeled to facilitate the screening process.
You may bring medically necessary liquids, medications and creams in excess of 3.4 ounces or 100 milliliters in your carry-on bag. Remove them from your carry-on bag to be screened separately from the rest of your belongings.
You and your service dog/animal will be screened by a walk-through metal detector. You may walk through together or you may lead the animal through separately on a leash.
If you opt not to be screened by the Advanced Imaging Technology (AIT), or a walk-through metal detector (WTMD), you will undergo a pat-down.
If the metal detector alarms, you and your service dog/animal will undergo additional screening, including a pat-down.
During the additional screening, do not make contact with the dog/animal (other than holding the leash) until a TSA officer has completed inspection of your dog/animal. TSA will not separate you from your service animal. If you have concerns about your screening, you can ask to speak with a supervisor or passenger support specialist at any point during the process.
Service dog/animal collars, harnesses, leashes, backpacks, vests and other items are subject to security screening. Items that are necessary to maintain control of the service dog/animal or indicate that the service dog/animal is on duty do not require removal to be screened.
If you need to relieve your service dog and must exit the security checkpoint, you and the service dog will need to go through the screening process again. You may request to move to the front of the line upon your return.
Medication for service animals must go through X-ray or inspection screening. Please separate medications and inform the TSA officer that you carry these items for your service dog.
You can be screened without having to empty or expose the ostomy pouch during Advanced Imaging Technology (AIT), a walk-through metal detector (WTMD), or a pat-down screening. Please inform a TSA officer that you have an ostomy pouch before you enter the screening area. The ostomy pouch is subject to additional screening and may require you to conduct a self pat-down of the pouch outside of your clothing, followed by a test of your hands for any trace of explosives. You may also undergo a standard pat-down of areas that will not include the ostomy pouch.
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.
Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or submit an online form.
Advanced Imaging Technology (AIT) can facilitate your screening and reduces the likelihood of a pat-down. Inform the TSA officer that you have an artificial knee, hip, other metal implant or a pacemaker, defibrillator or other internal medical device. You should not be screened by a walk-through metal detector if you have an internal medical device such as a pacemaker. Consult with your physician prior to flying.
If you choose to not be screened through the Advanced Imaging Technology (AIT), or a walk-through metal detector (WTMD), you will undergo a pat-down screening.
Money from the sale of all lost and found items goes to the U.S. Department of the Treasury and into a general fund used to pay towards the U.S. national debt.
You may file a claim if you are injured or your property is lost or damaged during the screening process. Screening at certain airports is performed by private companies and not TSA.
To retrieve the item, you must be able to describe the item, when it was lost, the color of the item, or any information identifying the item, to ensure it is reunited with its rightful owner.
Contact lost and found to locate items left at the security checkpoint. For items left elsewhere in the airport, please contact the airport authority.
TSA estimates that approximately 90,000 to 100,000 items are left behind at checkpoints each month.
TSA works with the airport to reunite passengers with all lost or unclaimed personal property, including personal identification items such as drivers’ licenses and passports, left behind at a checkpoint. If the ID is not claimed within 30 days, it is destroyed.
All weapons detected in carry-on bags are turned over to local law enforcement authorities.
TSA makes every effort to reunite passengers with items left behind at the airport checkpoint. Lost and found items retained by TSA for a minimum of thirty (30) days, and if not claimed, are either destroyed, turned over to a state agency for surplus property, or sold by TSA as excess property. The state may dispose of the items through sales, destruction, donations or charities. The state keeps any money from sales, not TSA. At a number of locations, lost and found items are turned over to the airport at the end of each day.
Unclaimed electronics will have its memory removed and destroyed (e.g. laptop hard drive) or be destroyed completely (e.g. items with non-removable memory) to protect personal data after the 30-day holding period.
Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Contact your airline for lost or missing baggage.
Please allow up to six months to fully investigate your claim. Claims that require investigation by law enforcement require additional processing time.
All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. You can check the status of your claim at any time.
To reduce the likelihood of an alarm that results in pat-down screening, remember to remove all items from your pockets before you go through screening. You should avoid wearing clothes, shoes and jewelry with a high metal content.
At any time during the screening process, you may request private screening and have a witness of your choice present. The screening is conducted by a TSA officer of the same gender. The officer will explain the pat-down process before and during the screening. Since pat-down screening is conducted to determine whether prohibited items are concealed under clothing, sufficient pressure must be applied in order to ensure detection. You should inform the officer if you have a medical condition or any areas that are painful when touched.
Pat-down screening is used to resolve alarms; provide an alternate to metal detectors and imaging technology; and as an unpredictable security measure.
TSA officers will work with parents to resolve any alarms at the checkpoint. TSA has modified screening procedures for children 12 and under that reduce the likelihood of pat-down screening.
There are no provisions for returning prohibited items removed from checked baggage. Passengers should contact their airline with further questions about possible hazardous materials.
Formula, breast milk, juice in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage and do not need to fit within a quart-sized bag. Remove these items from your carry-on bag to be screened separately from the rest of your belongings. You do not need to travel with your child to bring breast milk. Breast milk and formula are considered medically necessary liquids. This also applies to breast milk pumping equipment (regardless of presence of breast milk).
Ice packs, freezer packs, frozen gel packs and other accessories required to cool formula, breast milk and juice - regardless of the presence of breast milk - are allowed in carry-on. If these accessories are partially frozen or slushy, they are subject to the same screening as described above. You may also bring gel or liquid-filled teethers, canned, jarred and processed baby food in carry-on baggage. These items may be subject to additional screening.
Yes, you may pack food in your carry-on or checked bag, but remember all food must undergo x-ray screening. Foods that are liquids, gels, or aerosols must comply with the 3-1-1 liquids rule. TSA officers make the final decision on whether certain items are permitted into the secured areas of the airport.
If hazardous materials are found in a passenger’s checked baggage, those items are brought to the attention of the airline with which the passenger is booked. Once the airline determines whether the item is permitted or prohibited, TSA officers accept the airline’s determination.
Each passenger may carry liquids, gels and aerosols in travel-size containers that are 3.4 ounces or100 milliliters. Each passenger is limited to one quart-size bag of liquids, gels and aerosols. Common travel items that must comply with the 3-1-1 liquids rule include toothpaste, shampoo, conditioner, mouthwash and lotion.
Yes, TSA is committed to promoting the freedom, dignity, and equality of all people, including LGBTQIA+. Individuals who apply for TSA PreCheck®, including persons utilizing a non-binary and gender non-conforming identity document, may self-select Male, Female, or Another Gender as their gender when applying for TSA PreCheck®.
Yes. If you commit certain violations of federal security regulations, such as assault, threat, intimidation, or interference with flight crew, physical or sexual assault or threat of physical or sexual assault of any individual on an aircraft, interference with security operations, access control violations, providing false or fraudulent documents, making a bomb threat, or bringing a firearm, explosive, or other prohibited item to an airport or onboard an aircraft, you are denied expedited screening for a period of time. The duration of disqualification from participation in TSA PreCheck® is related to the seriousness of the violation and/or a repeated history of regulatory violations. Membership suspension can last up to five years for a first time offense or be permanent for egregious incidents or repeat offenses.
TSA PreCheck® enrollees undergo recurrent criminal history vetting as a condition of their TSA PreCheck® enrollment. Temporary suspensions may occur as a result of recurrent vetting. Resolution typically takes less than 30 days, but can take up to 90 days. TSA PreCheck® enrollees found to have committed a disqualifying offense may have their TSA PreCheck® enrollment temporarily suspended or permanently disqualified, depending on the severity of the offense.
If you are unclear why you are not receiving the TSA PreCheck® indicator on your boarding pass, first check that your membership has not expired by looking up your KTN (Known Traveler Number) here.
If your KTN is still active, confirm with your airline that your KTN, name, and date of birth are accurate.
If you still do not have a TSA PreCheck® indicator on your boarding pass, or if you have questions concerning your TSA PreCheck® status, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form. If you've received a notice of violation, please reach out to your assigned case agent
Please note: TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.
It depends on their age and whether they are traveling with a parent or guardian who has enrolled in TSA PreCheck:
Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck. The adult will not be permitted to join the child in the TSA PreCheck lane.
Please note, no individual is guaranteed expedited screening because TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.
Yes, TSA requires all names used, current and past. You do not need to provide documents that prove you have previously used another name or alias. The name provided on the TSA PreCheck® application must be the name used when making your airline travel reservations. The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment.
No, the gender on your identification documents does not need to match the gender you select on your TSA PreCheck Application.
No. You will receive TSA PreCheck® screening even if your current gender differs from the gender you provided when you enrolled in TSA PreCheck®, as long as the name, KTN and date of birth on your reservation match the name, KTN and date of birth on record with TSA.
Yes. The name submitted on your airline reservation must be an exact match to the name you provided on your application. If you use a frequent flyer account or online travel profile, ensure that your name is properly saved. If you included your middle name in your TSA PreCheck application, you must add it when booking your airline reservation.
While TSA does not offer any assistance with application fee costs, several credit cards and loyalty programs do. Click here to see what programs participate.
No, you can select any gender option on the TSA PreCheck® application, even if the gender you self-select does not match the gender on your supporting documentation (such as birth certificate, passport, or state ID). You can self-select Male, Female, or Another Gender as your gender.
Find an enrollment center for Global Entry, NEXUS, or SENTRI by first selecting the state where you wish to visit an enrollment center.
Visit tsa.gov/precheck to select the enrollment provider that best meets your needs and has an enrollment location near you. You can pre-enroll online and make an appointment for the in-person process, or walk-in to an enrollment center without an appointment.
The online application takes five minutes to complete with the in-person visit taking 10 minutes. During the in-person process, the enrollment provider will collect your biometric data (fingerprints, photo), verify identity documents, and collect payment.
Any website that claims to allow consumers to register for TSA PreCheck that does not end in “.gov” is not an official TSA PreCheck website. Consumers who are applying for TSA PreCheck for the first time cannot pay the application fee online, they must complete their application and pay in-person at a TSA enrollment center. First time applicants are not asked to provide payment information online.
Before you apply, we recommend that you review the various DHS trusted traveler programs: TSA PreCheck® Application Program, Global Entry, NEXUS, or SENTRI, to ensure you meet the eligibility requirements and determine the best program for you. If you travel internationally four or more times a year, consider enrolling in Global Entry. If you take less than four international trips a year, TSA PreCheck is a great choice for domestic travelers.
If you are a member of the TSA PreCheck® Application Program, you may request a gender data update through the enrollment provider you initially applied with. Click here to find contact details for all enrollment providers or to look up your enrollment provider. Please note, updating your gender is not required to receive TSA PreCheck® screening. You are eligible to receive TSA PreCheck® screening even if your current gender differs from the gender you provided when you enrolled in TSA PreCheck®, as long as the name and date of birth on your reservation match the name and date of birth on record with TSA.
Most applicants receive their Known Traveler Number (KTN) in 3-5 days, though some applications can take up to 60 days. Applicants can receive updates on their enrollment application status by email, phone, text or by checking online through the enrollment provider they applied with. If you've forgotten who you enrolled through, click here.
TSA has strict requirements and protects all applicants’ data. No applicant information can be used for any purpose other than TSA PreCheck enrollment and vetting without the prior consent of the applicant. Please note, you can opt-in or opt-out to receive marketing promotions / communications at any time through your enrollment provider. TSA also protects your data by ensuring it is encrypted, stored and transmitted securely using methods that protect the information from unauthorized retrieval or use.
The name on your application must be an exact match to the name on the identification and proof of citizenship/immigration documents you provide at enrollment. The name provided must be the name used when making your airline travel reservations.
The fee maintains your eligibility for a period of 5 years, and covers the operational costs associated with the TSA PreCheck® Application Program. For in-depth information on the TSA component of the fee, please see the TSA PreCheck® Application Program TSA Component Fee Development Report.
Participating airlines display a TSA PreCheck® indicator directly on your boarding pass if you are eligible for TSA PreCheck based on your provided Known Traveler Number (KTN). Please ensure you add your KTN to your airline reservation while booking the reservation. If you do not have a valid boarding pass with a TSA PreCheck indicator on it, you cannot access the TSA PreCheck lane. If you believe you should have the TSA PreCheck indicator on your boarding pass but did not receive it, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form.
If you or someone you know believes they have fallen victim to a scam, report it to your local police department and file a report at the Federal Trade Commission’s website, ReportFraud.ftc.gov. Additionally, contact your bank or credit card company immediately and inform them of the fraudulent charge. Please note, TSA will not issue a reimbursement to applicants who attempt to enroll in TSA PreCheck® through a fraudulent website.
No. Medical certification is not required to change the gender options on your TSA PreCheck® application. If you are a member of the TSA PreCheck® Application Program, you may request a gender data update through the enrollment provider you initially applied with. Click here to find contact details for all enrollment providers or to look up your enrollment provider. Please note, updating your gender is not required to receive TSA PreCheck® screening. You are eligible to receive TSA PreCheck® screening even if your current gender differs from the gender you provided when you enrolled in TSA PreCheck®, as long as the name and date of birth on your reservation match the name and date of birth on record with TSA.
The name provided on your TSA PreCheck application and the identification and proof of citizenship/immigration documents provided at enrollment must be the exact name used when making your airline travel reservations. If your name includes a hyphen (e.g. Billings-Smith) or an apostrophe (e.g. O’Sullivan), please ensure to fill your first, middle and last name in the appropriate boxes when completing the airline reservation (e.g. Amelia Louise O’Sullivan).
If you are a member of the TSA PreCheck® Application Program, please contact the enrollment provider you applied with. Click here for the enrollment provider contact information to make changes to your name, address, or other information contained in your records. You will be provided information regarding documentation needed to process the change.
If you change your name and do not update your TSA PreCheck membership to match the new details, you will not be able to use your TSA PreCheck benefits when traveling until the name change process is completed.
When enrolling, be sure to check with your specific enrollment provider for all accepted payment methods. Several credit cards offer assistance with enrollment costs.
Click here to learn more about what documents you are required to bring when applying for TSA PreCheck®.
You can select the gender on your TSA PreCheck® application that is most appropriate for you – Male, Female, or Another Gender. TSA will not require supporting documentation regarding your selection of gender. Medical certification or a physician’s letter is not required when enrolling with a gender that does not match the gender on your identification documents.
The gender on your identification document does not have to match the gender you select on your TSA PreCheck® application. You can select Male, Female, or Another Gender as your gender when applying for TSA PreCheck®.
The TSA PreCheck® Application Program is only open to U.S. citizens, U.S. nationals and lawful permanent residents. Applicants may be ineligible due to incomplete or false application information, certain violations of federal security regulations, or disqualifying criminal offenses and factors.
Global Entry, NEXUS, and SENTRI allow some foreign citizens to apply. You can find more information on all programs here.
All travelers, including TSA PreCheck® enrollees, must have a REAL ID or other acceptable form of identification (e.g., passport) in order to fly once TSA is enforcing the REAL ID requirement at airports.
To obtain a REAL ID, contact your state’s driver’s licensing agency.
Learn more about REAL ID by reviewing REAL ID FAQs.
No, there is no TSA PreCheck card. Travelers should enter their Known Traveler Number in their airline reservation to receive a TSA PreCheck® indicator on their boarding pass.
No. To receive TSA PreCheck®, you must include your Known Traveler Number (your CBP PASSID for Global Entry, NEXUS, or SENTRI members) in the appropriate field of your airline reservation, and the TSA PreCheck® indicator must be displayed on the boarding pass to access the lanes.
Yes. TSA PreCheck® is available when you depart from a U.S. airport to a foreign country, and for domestic, connecting flights after you return to the United States. If you travel internationally four or more times a year, consider enrolling in Global Entry instead of TSA PreCheck®. With Global Entry you’ll receive expedited customs processing when entering the United States, and you’ll receive TSA PreCheck® when flying from U.S. airports. Learn more about Global Entry.
No. Parents accompanying children through airport security via gate passes will always be directed to standard screening as TSA PreCheck benefits do not apply to gate passes. This applies even if the parent has enrolled in TSA PreCheck.
Participating airlines display a TSA PreCheck® indicator (such as TSAPRECHK, TSA PRE, or TSA PreCheck®) on boarding passes to help you recognize when you are eligible for TSA PreCheck® on your flight. You must have the TSA PreCheck® indicator on your boarding pass before you can access the TSA PreCheck® screening lane.
TSA PreCheck® memberships last five years.
If you consistently do not receive TSA PreCheck®, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form.
Please be aware that if you have violated certain federal security regulations, including TSA security regulations, your access to TSA PreCheck® screening will be suspended. The duration of suspension from participation in TSA PreCheck® is related to the seriousness of the violation and/or a repeated history of regulatory violations. Membership suspension can last up to five years for a first time offense or be permanent for egregious incidents or repeat offenses.
Children 12 and under may accompany an enrolled parent or guardian in the TSA PreCheck lanes without restriction. Children 13-17 must have the TSA PreCheck logo on their boarding pass. To be eligible to receive the TSA PreCheck logo on their boarding pass, the passenger between the ages of 13 and 17 must be on the same airline reservation with a TSA PreCheck-eligible parent or guardian.
Children 17 and under who will be traveling alone or without a TSA PreCheck-eligible adult must apply for TSA PreCheck to have access to expedited screening. Please note, adults using gate passes to accompany children traveling alone will be directed to standard screening as gate passes are excluded from TSA PreCheck benefits. This applies even if the gate pass holder has enrolled in TSA PreCheck. The adult will not be permitted to join the child in the TSA PreCheck lane.
Please note, no individual is guaranteed expedited screening because TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.
First, check that your membership has not expired by looking up your account here.
If still active, confirm with your airline that your Known Traveler Number, name, and date of birth are accurate and that your airline participates in TSA PreCheck®. If you still do not have a TSA PreCheck indicator on your boarding pass, we can assist. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or by filling out an online form..
If possible, please contact TSA within 72 hours of experiencing problems with your TSA PreCheck benefits to allow TSA the ability to trouble shoot the issue.
First, check that your membership has not expired by looking up your KTN (Known Traveler Number) here. You can also confirm your airline participates in the TSA PreCheck® program, by clicking here.
If your KTN is still active, confirm with your airline that your KTN, name, and date of birth are accurate.
If you still do not have a TSA PreCheck® indicator on your boarding pass, or if you have questions concerning your TSA PreCheck® status, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form. If you received a notice of violation, please contact your case agent.
No, TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.
You may request Advanced Imaging Technology (AIT) screening if you are not able to undergo or opt-out of metal detector screening. Learn about the special procedures for persons with disabilities or medical conditions.
TSA PreCheck® screening may still be an option through the standard screening lane when dedicated TSA PreCheck® screening lanes are not available. If a TSA PreCheck® lane is not available, please show your TSA PreCheck® boarding pass and you may be able to keep 3-1-1 liquids and laptops in your bag, and shoes and light jackets on while accessing the standard screening lane. Eligible passengers should check with the TSA officer on duty.
Check the TSA PreCheck® airports and airlines map for a current list of participating airlines.
Passengers must be traveling on an airline that has entered into a partnership with TSA to offer TSA PreCheck®.
If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.
TSA PreCheck® and Global Entry are both Department of Homeland Security (DHS) Trusted Traveler Programs. TSA PreCheck® provides expedited security screening benefits for flights departing from U.S. Airports. Global Entry provides expedited U.S. customs screening for international air travelers when entering the United States. Global Entry members also receive TSA PreCheck® benefits as part of their membership.
Before you apply, we recommend that you review the various DHS trusted traveler programs, such as the TSA PreCheck® Application Program, Global Entry, NEXUS, or SENTRI, to ensure you meet the eligibility requirements and determine the best program for you. If you travel internationally four or more times a year, consider enrolling in Global Entry. If you take less than four international trips a year, TSA PreCheck is a great choice for domestic travelers. For more information on all of the DHS Trusted Traveler Programs use the DHS interactive Trusted Traveler Tool.
Contact your airline by phone or online to add your Known Traveler Number (KTN). Remember to enter your full name, date of birth and KTN exactly as you provided during enrollment because if there is a mismatch in the data entry in the travel reservation, you will not receive the TSA PreCheck® indicator on your boarding pass.
Once you have been assigned a Known Traveler Number (KTN), you must include this number in the ‘KTN' field of each reservation you make with a participating airline. The KTN also can be added when booking reservations online via a participating airline website, by phone with an airline reservation agent or with the travel management company making reservations. Save your KTN to any frequent flyer profiles, employer booking systems or online travel websites that you use.
If you are a member of the TSA PreCheck® Application Program, look up your Known Traveler Number (KTN) here.
If you are a member of another trusted traveler program, such as Global Entry, NEXUS, or SENTRI, log on to the Trusted Traveler Program website to obtain your PASSID, which is your KTN.
If your TSA PreCheck® benefits come through HME, TWIC®, or DoD, please visit these respective links for additional information: HME, TWIC®, DoD.
If your TSA PreCheck® benefit comes through TSA PreCheck® for DHS employees, please visit TSA PreCheck® for DHS Employees | TSA PreCheck® for additional information.
A Known Traveler Number (KTN) is issued to all individuals approved to receive TSA PreCheck® expedited screening. The KTN must be added in the KTN field when booking airline travel reservations to have the TSA PreCheck® indicator appear on your boarding pass.
For members approved for the TSA PreCheck® Application Program, this number is 9 or 10 digits long, can be a combination of numbers and letters and typically begins with TT for those who enrolled through IDEMIA, TE for those who enrolled through Telos, or AC for those who enrolled through CLEAR all of which are official TSA PreCheck® enrollment providers.
For members approved for Global Entry, NEXUS, or SENTRI, the KTN is the CBP PASS ID number. This nine-digit number usually begins with 10, 13, 14, 15, 16, 50, 70, 80, 95, 98, or 99 and can be found on the back of your NEXUS, SENTRI, or Global Entry card in the upper-left corner or by logging on to the Trusted Traveler Programs website. Your trusted traveler card will not grant you access to TSA PreCheck® lanes, instead you must add your PASS ID number in the KTN field when making airline reservations to ensure the TSA PreCheck® indicator appears on your boarding pass.
Members may renew their TSA PreCheck® membership online up to six months before their expiration date. The new membership period begins as the current one ends, so there is no disadvantage to renewing early. Alternatively, members can renew in person at an enrollment center.
If members have changed their name since enrollment, they may either visit an enrollment center to complete the renewal process in-person or update their name by contacting the enrollment provider they have selected to process their renewal (up to six months before the expiration date). Please click here to view enrollment providers' contact information.
Name changes may take up to 45 days to complete and processing time varies by individual.
Most applicants receive approval notification in 3-5 days, though some applications can take up to 60 days. Considering this, applicants are encouraged to renew at least 60 days prior to expiry. TSA will notify members with eligibility results.
The cost for TSA PreCheck® membership renewal varies by enrollment provider. Please find current offerings here. The fee maintains your eligibility for a period of 5 years, and covers the operational costs associated with the background check.
TSA's enrollment providers will send a renewal notification to members who have a valid email and/or phone number on record. Members will receive notification six months, three months, one month, and two weeks prior to their expiration. Emails will come from IDEMIA /Universal Enroll.
You may also look up your expiration date online.
If you or someone you know believes they have fallen victim to a scam, report it to your local police department and file a report at the Federal Trade Commission's website, ReportFraud.ftc.gov. Additionally, contact your bank or credit card company immediately and inform them of the fraudulent charge. Please note, TSA will not issue a reimbursement to applicants who attempt to renew TSA PreCheck® through a fraudulent website.
First, check that your membership has not expired by looking up your KTN (Known Traveler Number) here. You can also confirm your airline participates in the TSA PreCheck® program, by clicking here.
If your KTN is still active, confirm with your airline that your KTN, name, and date of birth are accurate.
If you still do not have a TSA PreCheck® indicator on your boarding pass, or if you have questions concerning your TSA PreCheck® status, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form. If you received a notice of violation, please contact your case agent.
No, you will not receive TSA PreCheck® on your boarding pass if your Known Traveler Number has expired. You must renew before expiration to continue receiving TSA PreCheck on your boarding pass. Renew online here.
You are eligible for the return of time lost if suspension occurred as a result of false match to another individual, resulting in revocation of TSA PreCheck benefits.
You are not eligible for the return of time lost due to suspension resulting from a TSA checkpoint or FAA violation, unless the suspension went beyond the intended disqualification period.
You are not eligible for the return of time lost due to recurrent vetting for Criminal History Records Checks.
Reconsideration is the process applicable to persons who have been disqualified from TSA PreCheck® on account of a regulatory violation who seek TSA to reconsider the length of the period of disqualification. Redress is the process applicable to persons who have been incorrectly disqualified from TSA PreCheck® (meaning individuals incorrectly identified as having committed a regulatory violation or individuals correctly identified as having committed a regulatory violation but erroneously disqualified for longer than the intended disqualification period).
If you commit certain violations of federal security regulations, such as assault, threat, intimidation, or interference with flight crew, physical or sexual assault or threat of physical or sexual assault of any individual on an aircraft, interference with security operations, access control violations, providing false or fraudulent documents, making a bomb threat, or bringing a firearm, explosive, or other prohibited item to an airport or onboard an aircraft, you are denied expedited screening for a period of time. The duration of disqualification from participation in TSA PreCheck® is related to the seriousness of the violation and/or a repeated history of regulatory violations. Membership suspension can last up to five years for a first time offense or be permanent for egregious incidents or repeat offenses.
TSA PreCheck® enrollees undergo recurrent criminal history vetting as a condition of their TSA PreCheck® enrollment. If TSA is notified of new criminal records while you are a member of TSA PreCheck®, your eligibility for TSA PreCheck® expedited screening may be temporarily suspended while TSA investigates the new criminal information. This process typically takes less than 30 days, but can take up to 90 days. TSA PreCheck® enrollees found to have committed a disqualifying offense may have their TSA PreCheck® enrollment temporarily suspended or permanently disqualified, depending on the severity of the offense.
If you are unclear why you are not receiving the TSA PreCheck® indicator on your boarding pass, first check that your membership has not expired by looking up your KTN (Known Traveler Number) here. You can also confirm your airline participates in the TSA PreCheck® program, by clicking here.
If your KTN is still active, confirm with your airline that your KTN, name, and date of birth are accurate.
If you still do not have a TSA PreCheck® indicator on your boarding pass, or if you have questions concerning your TSA PreCheck® status, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form. If you received a notice of violation, please contact your case agent.
Please note: TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.
You may renew your membership online up to six months before the expiration date with the new membership beginning as the current one ends. TSA recommends you renew at least 60 days prior to your expiration to avoid a lapse in benefits.
Some individuals may need to renew in person, for example, if they have changed their name and have not gone through TSA’s name update process. These members may either visit an enrollment center to complete the renewal process in-person or update their name with the enrollment provider with which they would like to renew. Please click here to view enrollment providers' contact information.
Name changes may take up to 45 days to complete and processing time varies by individual.
Yes. Members will keep the same KTN during the renewal process.
No, TSA does not offer price matching, please check out the current providers' details at tsa.gov/precheck to find a provider's offering that suits your needs. Several credit cards offer assistance with application fee costs.
No. The requirements to enroll in the TSA PreCheck program are the same among all the enrollment providers in which the applicant chooses. Details on each enrollment provider's offering such as locations, pricing and promotions can be found at tsa.gov/precheck and travelers can select the enrollment provider that best suits their needs.
To determine which TSA PreCheck enrollment provider you have enrolled with, click here.
You are not charged the application fee until you have completed your application in person and can switch enrollment providers until you have completed the enrollment process at an onsite provider location. Please note you will need to re-enroll with the new provider. If your application is incomplete, your data will be purged after 180 days from the enrollment provider's system. However, once the in-person process is complete for both new applications and renewals and payment is taken, there are no refunds.
No, your Known Traveler Number (KTN) remains the same regardless of enrollment provider selected.
No, the majority of applicants will be able to renew completely online with any enrollment provider.
Regardless of which enrollment provider you choose to enroll with, some individuals may need to renew in person, for example, if they have changed their name and have not completed TSA’s name update process. These members may either visit an enrollment center to complete the renewal process or update their name with the enrollment provider with which they would like to renew. Please click here to view enrollment providers' contact information.
Name changes may take up to 45 days to complete and processing time varies by individual.
All enrollment providers facilitate TSA PreCheck enrollments and renewals on TSA's behalf. Providers vary in their enrollment locations, prices, and other promotional offers they may provide applicants. Details on each enrollment provider's offering can be found at tsa.gov/precheck and travelers can select the enrollment provider that best suits their needs.
A TSA PreCheck enrollment provider is a private sector company that is contracted by TSA to collect TSA PreCheck enrollment information from applicants and submit this data to TSA and the FBI. Applicant enrollments are conducted by these enrollment providers, and providers must meet TSA contract requirements, including strict requirements related to data privacy and security. Enrollment data is submitted to TSA securely, and TSA uses the enrollment information to perform a background check on the applicant. TSA makes the final decision on TSA PreCheck eligibility.
The current enrollment providers are CLEAR, IDEMIA and Telos. Travelers can enroll through the provider that best suits their needs. All available enrollment provider offerings are detailed on tsa.gov/precheck.
Yes, you can renew through any enrollment provider you choose. To see available renewal offers visit tsa.gov/precheck.
Yes. Each enrollment provider is allowed to set its own prices for TSA PreCheck enrollment and renewal fees. The fee provided to TSA to conduct vetting, adjudication, and program support will be consistent across all enrollment providers. To see current available pricing visit tsa.gov/precheck.
No, TSA PreCheck® benefits do not extend to non-DoD affiliated military adult dependents age 18 and over. Be sure to enroll here for TSA PreCheck® benefits. Note: Also check Credit Cards and Loyalty Programs featuring TSA PreCheck® here for eligible credit cards and loyalty rewards programs featuring fee reimbursement.
Firearms, ammunition, and firearm parts are prohibited in carry-on baggage and may be transported in checked baggage only. If you have just returned from overseas duty or any assignment where you carried a firearm or ammunition, check your carry-on bag and other belongings to ensure firearms, parts, and ammunition are not present. Contact AskTSA or TSA Contact Center with questions you have regarding TSA firearm regulations and for clarification on what you may or may not transport in your carry-on or checked baggage.
Injured, wounded service members, veterans and wounded warriors may contact TSA Cares to request assistance with the security screening process. TSA Cares is a helpline to assist travelers with disabilities and medical conditions. Call TSA Cares 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint at (855) 787-2227.
Wounded Warriors
TSA verifies the status of individuals identifying themselves as a wounded warrior through the appropriate military branch. Following verification, the travel information is provided to the departing/arriving U.S. airports where wounded warriors may experience expedited screening procedures.
Veterans
Injured service members/veterans requesting assistance will have their travel information and type of assistance required provided to the departing/arriving U.S. airports to ensure they receive proper assistance at the security checkpoint. Veterans who are not enrolled in TSA PreCheck™ will be screened in standard screening lanes.
Learn about the security screening procedures for travelers with disabilities and medical conditions.
Yes. Members of the U.S. Armed Forces and DoD Federal civilians can use TSA PreCheck® benefits for both official and personal travel. Be sure to update all travel reservations with your DoD ID number listed as the Known Traveler Number (KTN) to enjoy benefits. The KTN also can be added when booking reservations online via a participating airline website, by phone with an airline reservation agent or with the travel management company making reservations. Save your KTN to any frequent flyer profiles, employer booking systems or online travel websites that you use.
Yes. Cadets and midshipmen of the U.S. Military Academy at West Point, U.S. Air Force Academy, U.S. Naval Academy, and U.S. Coast Guard Academy receive free TSA PreCheck® benefits. Add your DoD ID number in the "Known Traveler Number" (KTN) field when booking flight reservations.
No. All members of the U.S. Armed Forces must include their DoD ID number in the Known Traveler Number field when making flight reservations and a TSA PreCheck® indicator must be visible on your boarding pass. The airlines will print a TSA PreCheck® indicator (such as TSAPRECHK, TSA PRE, or TSA PreCheck®) on boarding passes to help you recognize when you are eligible for TSA PreCheck® on your flight.
You cannot access the TSA PreCheck® lane by presenting your CAC or other documentation.
Yes, U.S. citizens and/or lawful permanent resident cadets and students of the U.S. Merchant Marine Academy and six State Maritime Academies are eligible to receive free TSA PreCheck benefits through the Transportation Worker Identification Credential (TWIC) program. Students enrolled at these academies are eligible to enroll for TWIC, and most U.S. Merchant Mariners are required to maintain a valid TWIC to obtain their Merchant Mariner Credential. When making an airline reservation, enter the Credential Identification Number (CIN) which is the eight-digit number printed under the bottom left of the barcode on the back of the TWIC® card in the Known Traveler Number (KTN) field. For cardholders with the newest version of the TWIC card, the CIN is also embossed on the front of the card.
No, TSA PreCheck® benefits do not continue after leaving DoD. Be sure to enroll upon retirement or leaving DoD to continue enjoying TSA PreCheck® benefits.
DoD federal civilian employees must opt-in to TSA PreCheck® by visiting the milConnect website. After selecting the “My Profile” and the “CIV” menu tab when logged into the website, users will be guided through the opt-in process for TSA PreCheck®. Civilian employees need to opt-in only once. Members of the U.S. Armed Forces do not need to opt-in.
Enter the DoD ID number from the back of your common access card (CAC) into the “Known Traveler Number” field of your flight reservations or when updating your Defense Travel System profile for official travel.
DoD federal civilian employees must opt-in via milConnect before using their Known Traveler Number.
No. Only travelers who have a valid boarding pass with the TSA PreCheck® indicator printed on the boarding pass will have access to the TSA PreCheck® lanes.
No. The application fee covers the cost of the background check and cannot be waived.
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.
Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or submit an online form.
Federal law and operational considerations restrict the return of prohibited items that are left at the security checkpoint.
The choice to hire an attorney is solely your decision. You are afforded the options of requesting an Informal Conference or a Formal Hearing (see related questions below), with or without legal representation.
All disputes or mitigating information specific to an individual case must be submitted to the Special Enforcement Program Office in writing. The preferred way to contact us is by email, at NOV.APO@tsa.dhs.gov. If you are unable to contact us by email, you can send your correspondence, in writing, to:
U.S. Department of Homeland Security
Special Enforcement Program Office
6595 Springfield Center Drive
Springfield, VA 20598-6801
Please include your full name, TSA case number and case agent’s name (found in the Notice of Violation), and your contact information (i.e., telephone numbers, mailing address, and email address).
The TSA interpretive rule found in the Federal Register (Vol. 68, No. 31) provides guidance to the public on the types of property TSA considers to be weapons, explosives, and incendiaries prohibited in airport sterile areas and in the cabins of aircraft under the TSA regulations. The interpretation also provides guidance on the types of items permitted in sterile areas, the cabins of passenger aircraft, and in passengers’ checked baggage. You may view the TSA interpretive rule in its entirety.
TSA’s civil penalty amounts are based on published Sanction Guidance. Proposed penalty amounts are generally set at the low end of each violation category range. In some cases, however, penalties may be higher based on aggravating circumstances present in the case (e.g. repeat violations). You read the TSA Sanction Guidance Table in its entirety. If you believe that you cannot afford the proposed amount, you may select Option 3 in the Options Sheet and follow the instructions provided.
Individuals who commit certain violations of Federal security-related regulations, such as interference with security operations, assault, threat, intimidation, or interference with flight crew, physical or sexual assault or threat of physical or sexual assault of any individual on an aircraft, access control violations, providing false or fraudulent documents, making a bomb threat, or bring a firearm, explosive, or other prohibited items to an airport or on board an aircraft are denied expedited screening for a period of time. The duration of disqualification for expedited screening will depend upon the seriousness of the offense and/or a repeated history of regulatory violations.
The notice of violation process and the TSA PreCheck® disqualification process are separate processes and are handled by different offices. Individuals with questions concerning their TSA PreCheck® status should contact us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form. Individuals with questions concerning their notice should contact their case agent in the Special Enforcement Program Office. Your case agent will not be able to assist you with questions concerning your TSA PreCheck® status, and both AskTSA and TCC will not be able to help you with questions concerning your notice of violation. Learn more about TSA PreCheck®
The quickest way to contact the Special Enforcement Program Office is to email to NOV.APO@tsa.dhs.gov and include your full name, TSA case number and case agent’s name (found in the Notice of Violation), and your telephone number.
You may also contact the Special Enforcement Program Office at (571) 227-3994. Be prepared to leave a message providing your name, phone number, the case number and correct spelling of the individual who is listed on the notice of violation, and your case agent’s name. Your message will be directed to your case agent for a return call. It is TSA's goal to return all calls within 72 hours; however, in the event of a delay, the date of your message will be taken into consideration.
You may submit your payment electronically through www.pay.gov, a secure website administered by the U.S. Department of the Treasury. Select “DHS/TSA” on the “Find an Agency” page to access TSA civil penalty payments. Your TSA case number will begin with the number "2" and will consist of 11 characters.
You may also mail your payment with the payment page provided in your notice of violation to:
Transportation Security Administration
P.O. Box 530262
Atlanta, GA 30353-0262
If you are paying my check or money order, please make your payment payable to: Transportation Security Administration and write your case number and name on the check or money orders.
TSA is unable to advise passengers/individuals at the time of the incident whether or not they will be assessed a civil penalty. When an incident occurs, the screening personnel forward the information to the TSA regulatory department to determine if a violation of the Transportation Security Regulations occurred. Once the investigation has concluded and it is determined that a violation did occur, the individual is notified by a notice of violation.
A Notice of Violation is a civil matter, not criminal. The civil penalty associated with your Notice of Violation is a monetary penalty for a regulatory violation. Any criminal charges you may incur are separate from your civil matter with TSA and are handled by local or state courts. Your case with TSA does not dictate or eliminate your local or state charges and vice versa.
You may respond to the Notice of Violation by choosing one of the five options listed in the options sheet that is attached to your notice. Instructions for submitting your response are contained in the options sheet.
All communications with TSA in regard to a specific Notice of Violation must be made in writing with an appropriate options sheet selection by emailing NOV.APO@tsa.dhs.gov. Please include your full name, TSA case number and case agent’s name (found in the Notice of Violation), and your contact information (i.e., telephone numbers, mailing address, and email address) in your email.
You may also respond by mail to:
U.S. Department of Homeland Security
Special Enforcement Program Office
6595 Springfield Center Drive
Springfield, VA 20598-6801
Your response is due within 30 days of your receipt of the NOV.