Adobe acrobat x end user license agreement

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    Reader X problem - Accept End User License Agreement

    

    /t5/acrobat-reader-discussions/reader-x-problem-accept-end-user-license-agreement/td-p/3535690 Jul 05, 2011 Jul 05, 2011

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    I have recently updated to Adobe Reader X.

    I use Windows XP (SP3) and Internet Explorer.

    Now, when I attempt to read a .pdf file a Reader X message pops up with the following message;

    "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".

    I do not have Adobe Acrobat, I am using the free Adobe Reader X.

    Why am I getting this message and what can I do to stop it so that I can again read .pdf files.

    This never happened with the previous version of Adobe Reader.

    How can I go back to the previous version?

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    1 Correct answer

    New Here , Jul 08, 2016 Jul 08, 2016 JPedroElbl • New Here , Jul 08, 2016 Jul 08, 2016

    Try to change the file's name. I think it will solve the problem.

    10 Replies 10

    /t5/acrobat-reader-discussions/reader-x-problem-accept-end-user-license-agreement/m-p/3535691#M5843 Jul 06, 2011 Jul 06, 2011

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    we have the same problem here, and we have found out some interesting things:

    If the Filename contains the words "CRM " or "SCRIPT" and you use the latest version of Acrobat Reader (10.1.0), you will get the error message you mentioned. We have simply renamed the involved files and everything was fine. There are possible more words which should not be used.

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    /t5/acrobat-reader-discussions/reader-x-problem-accept-end-user-license-agreement/m-p/3535692#M5844 Jul 06, 2011 Jul 06, 2011

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    I had the same problem. looked for an answer and found this:

    which worked for me. Basically start up Adobe X free reader, go to Edit -> Preferences -> General, check "Enable Protected Mode at Startup".

    Not sure what that does, but now I can open .pdf files by double-clicking them.

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    /t5/acrobat-reader-discussions/reader-x-problem-accept-end-user-license-agreement/m-p/3535693#M5845 Jul 07, 2011 Jul 07, 2011

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    I have the same issue reported by Gryphon, however this response is an odd fix IF it were to be available to me.

    The "Enable Protected Mode" is a new feature in Reader X that allows for a "sandbox" security layer in Reader. You can read up on that here: http://blogs.adobe.com/livecycle/2010/11/technical-details-of-adobe-reader-x-protected-mode.html

    While it does prevent you from opening up certain PDF's directly, we've only seen this when opening up files over our network. The message received was an "Access Denied" issue, and turning this off got rid of that.

    In my scenario, I originally attemtped to update Reader 10.0.1 to 10.1.0 using SCUP and the published update. This caused my custom setup to be overwritten (customizations included default acceptance of license agreement, removing Auto Updater, and disableing Protected Mode). I then had to re-create a custom installation using the Customization Wizard with the 10.1.0 MSI file from the Adobe FTP site. After running this, I'm getting the above error now on machines that never had Acrobat.

    That being said, Alex's suggestion of turning this on or off is not applicable b/c it's disabled based on my custom installation. The box is grayed out and I can't even enable/disable it anyway.

    Anyone out there have a better solution?

    UPDATE: It appears that Alex is correct. I removed the registry entry bProtectedMode from HKLM\Software\Policies\adobe\10.0\featureLockdown and was able to open all files w/out the message. However, I'm not 100% sure what this will do to other PDF files as we originally disabled this so that certain files could be opened. So far, this user has been ok with Protected Mode ENABLED, however, in a recent test, I was blocked from opening a web PDF b/c of it on my PC at my desk.

    also appears others threads have been started (http://forums.adobe.com/message/3767559#3767559) so not sure when this may be looked at or answered.

    Message was edited by: alarose20